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Data Protection Statement

In this privacy policy, we (comtexto AG) explain how we collect and otherwise process personal data. This description is not exhaustive; other data protection statements govern specific issues as required. Personal data is defined as any information relating to an identified or identifiable person.

If you provide us with personal data of other persons, please make sure that these persons are aware of this privacy policy, and only share their personal data with us if you are authorised to do so and if the personal data is correct.

This privacy policy is aligned with the EU General Data Protection Regulation (GDPR). Although the GDPR is a regulation of the European Union (EU), it is of relevance to us. The Swiss Data Protection Act (DPA) is heavily influenced by EU law, and companies outside the European Union or the European Economic Area (EEA) must comply with the GDPR in certain circumstances. We have therefore aligned our privacy policy with this standard.

1. comtexto AG is responsible for data processing as described here, unless otherwise agreed in specific cases. If you have any data protection concerns, you can send them to us at the following contact address: comtexto AG, Dufourstrasse 107, 8008 Zurich, Switzerland, Tel.: +41 (44) 885 08 08, e-mail:

2. Collection and processing of personal data
We primarily process the personal data that we receive in the course of our contractual relations with business contacts from these persons and any other parties involved, or that we collect from users when operating our websites and other applications.
Insofar as this is permitted, we also take data from publicly accessible sources (e.g. debt collection registers, land registers, commercial registers, the press and the Internet). In addition to the data about you that you give us directly, the categories of personal data that we receive about you from third parties include, in particular, information about you from the media and the Internet, your addresses and, where applicable, your interests and other socio-demographic data, and data related to the use of the website (e.g. IP address, MAC address of the smartphone or computer, details of your device and settings, cookies, date and time of visit, pages and content accessed, functions used, referring website and location details).

3. Purposes of data processing
We use the personal data we collect primarily to conclude and process our contracts with our customers and business contacts, and to comply with our legal obligations in Switzerland and abroad.

Furthermore, we also process your personal data and that of other data subjects, insofar as this is allowed and seems appropriate to us, for the following purposes in which we (and at times, third parties) have a legitimate interest in accordance with the purpose:

Offering and developing our products, services, websites and other platforms on which we are present; communication with third parties and processing of their enquiries (e.g. applications or media enquiries); advertising and marketing (including the organisation of events), insofar as you have not objected to the use of your data (if we send you advertising as an existing customer); market and opinion research, media monitoring; guarantees regarding our operations, in particular IT, our websites and other platforms;

If you have given us your consent to process your personal data for specific purposes, we will process your personal data within the context of and based upon this consent, unless we have another legitimate basis or require such a basis for doing so. Once consent has been granted, it may be withdrawn at any time. This will not affect data processing which has already been completed.

If the processing of personal data is required in order to comply with a legal obligation to which comtexto AG is subject, this fulfilment obligation serves as a legitimate basis.

If data processing is required to safeguard a legitimate interest of comtexto AG or of a third party, and the interests, fundamental rights and freedoms of the data subject do not override the interest of the former, these legitimate interests will serve as a legitimate basis for data processing.

4. Cookies
Some Internet pages, including those of comtexto AG, use cookies. Cookies neither harm your computer nor contain viruses. Cookies help to make our services more user-friendly, effective and secure. Cookies are small text files which are stored on your computer and which your browser saves.

Session cookies are the most common type of cookies we use. They are deleted automatically at the end of your visit. Other cookies remain on your end device until you delete them. These cookies allow your browser to be recognised the next time you visit.

You can adjust your browser settings so that you receive notifications when cookies have been set and to only permit cookies in individual cases, to block the acceptance of cookies in certain cases or in general, as well as to enable the automatic deletion of cookies when you close the browser. Disabling cookies may affect the functionality of this website.

5. Data transfer and transmission abroad

If authorised and appropriate, we also disclose personal data to third parties in the course of our business activities and for the purposes set out in section 3, whether they process the data for us or want to use it for their own purposes. This relates to the following entities in particular: Our service companies (e.g. banks or insurance companies), including order processors (e.g. IT providers); dealers, suppliers, auxiliary persons (such as, in particular, linguists and experts consulted in Switzerland and abroad) and other business contacts; domestic and foreign authorities, official agencies or courts and arbitration tribunals; the media, the public, including visitors to websites and social media; competitors, industry organisations, associations, organisations and other bodies; all joint recipients. Some of these recipients are in Switzerland, but they may be in any country of the world. The data may be transferred in particular to those countries in which our service providers or experts are located.

6. Duration of storage of personal data
We process and store your personal data for as long as it is necessary for the fulfilment of our contractual and legal obligations or otherwise required for the purposes pursued by its processing, i.e. for the entire duration of the business relationship (including contract initiation, performance and termination) and beyond, in accordance with the statutory retention and documentation obligations. It is possible that personal data will be retained for the period during which claims can be made against our company (i.e. in particular during the statutory limitation period) and insofar as we are otherwise legally obliged to do so or legitimate business interests require it (e.g. for evidence and documentation purposes). In principle we delete your personal data or render data anonymous wherever possible as soon as it is no longer required for the purposes stated above.

7. Data security
We take technical and organisational security measures to protect your personal data against unauthorised access and misuse.

8. Obligation to provide personal data
In the course of our business relationship, you must provide the personal data which is required for the establishment and implementation of a business relationship and the performance of the related contractual obligations (as a rule, you do not have a statutory obligation to provide us with data). Without this data, we will generally be unable to conclude or carry out a contract with you (or with the body or person you represent).

9. Rights of the data subject
Within the scope of the data protection law which applies to you, and insofar as the law provides for it (as in the case of the GDPR), you have the right to access, rectification, erasure, the right of restriction of data processing, and also the right to object to our data processing and to the provision of certain personal data for the purposes of transmission to another body (data portability). Please be aware however that we reserve the right to exercise the statutory restrictions applicable to us if we are obliged to retain or process certain data, have an overriding interest in such data (insofar as we are allowed to invoke this interest), or need it to assert claims. We will inform you of any costs incurred in advance. We have already notified you of the option to withdraw your consent in section 3. Please note that the exercise of these rights may be in conflict with contractual agreements and that this may have consequences such as the premature termination of the contract or possible costs. We will inform you in advance in cases in which this is not already governed by the contract.

The exercise of such rights usually requires that you clearly prove your identity (e.g. by providing a copy of your identity card, where your identity is otherwise not clear or cannot be verified). To exercise your rights, you can contact us at the address given in section 1.
Every data subject also has the right to enforce their claims in court or to lodge a complaint with the competent data protection authority. The competent data protection authority in Switzerland is the Federal Data Protection and Information Commissioner (

10. Amendments
We may amend this privacy policy at any time without prior notice. The applicable version is the latest version as published on our website. Where the privacy policy forms part of an agreement with you, we will notify you of any changes by e-mail or other appropriate means in the event of an update (e.g. via the publication data on our website).